Perfector Loaner

Perfector systems are can be serviced ONLY at an Arasys Perfector LLC authorized diagnostic and/or repair center. Service and/or repair by individual or company other than an Arasys Perfector LLC authorized diagnostic and/or repair center is strictly forbidden and will void any warranty that may be in place.

A loaner will be shipped using two day delivery service from the Honolulu Corporate Headquarters upon receipt and acceptance by Arasys Perfector LLC of the complete information requested in this form and credit card authorization as outlined.

Repair/Loaner Terms and Conditions:

Please be sure to follow the instructions below exactly to avoid any delay with the shipment of a loaner system.

• The faulty Perfector must be shipped to a designated authorized diagnostic and/or repair center within two (2) business days after you receive the loaner Perfector (see Shipping Instructions and Download FEDEX Paperwork).
• The Perfector Fault Diagnosis Checklist (see below) must be filled in on the internet, printed and shipped in the same box with the faulty Perfector to the designated authorized diagnostic and/or repair center.
• Once this Return Goods Authorization form is received and accepted, your Customer Service representative will designate the appropriate authorized center to ship your unit for service.
• The faulty Perfector must be packaged in the original box prior to shipping it to the diagnostic and/or repair center.
• A deposit of $1280.00 must be processed prior to shipping the loaner. The deposit of $1,280.00 is fully refundable provided that: a) the Customer ships the faulty Perfector within two business days of their receipt of the loaner Perfector (verified by the shipment tracking number) to the designated authorized diagnostic and/or repair center; b) the Customer ships the loaner Perfector to the Honolulu Corporate office within two business days of their receipt of their repaired Perfector.
• Any Customer who fails ship the faulty Perfector to the designated authorized diagnostic and/or repair center within two business days after their receipt of the loaner Perfector from the Honolulu Corporate office, will be charged $500.00 per day until this loaner is received and accepted at the Honolulu Corporate office.
• Once the repaired unit is received by you, the loaner Perfector must be packaged in its original box and promptly shipped to the Honolulu Corporate office.
• The loaner Perfector must be returned to the Honolulu Corporate office within two (2) business days after you receive your repaired Perfector.
• Any Customer who fails to return the loaner Perfector within two business days after their receipt of their repaired Perfector to the Honolulu Corporate office will be charged $500.00 per day from the time they received their repaired Perfector until this loaner is received by Corporate.

Authorization: I agree with the terms and conditions regarding the Loaner Perfector. I authorize Arasys Perfector LLC to charge my credit card the deposit amount of $1280.00 prior to receiving a loaner Perfector.
Warranty Repair: Please refer to the terms and conditions of your Purchase Order agreement for your New Perfector, Upgrade and Extended warranty coverage.
Minimum Diagnostic/Repair Charges: If the Customer’s Perfector is found to be fully functional and no fault is found by the designated authorized diagnostic and/or repair center, then I forfeit my $1280.00 deposit. In addition I understand that my credit card will be charged and additional $380.00 for diagnostic services. Additional charges may apply for shipping, handling and insurance.
Late Return Penalty: I understand that my credit card will be charged $500.00 per day if I fail to comply with the time restraints in sending my faulty Perfector system to the Honolulu Corporate Headquarters for repair or for not returning my loaner Perfector as stated and agreed above.

First Name:
Last Name:
Address
Street:
City:
State:
Postal/Zip Code:
Daytime Phone:
Evening Phone:
Email:
Perfector Serial #:
Shipping To:	Ion Genius Inc, HonoluluKays Electronics LondonPerfector Skin Care Ltd. U.K.UV Innovations U.K.
Shipping Carrier:	Fedex PriorityFedex Economy
Tracking #:
Date of Shipment	January February March April May June July August September October November December 2010 2009 2008 2007
Billing Information
Credit Card Type:	VisaMasterCardDiscoverAmerican Express
Credit Card #:
Expiration Date:
Three Digit Security Code:
Name as printed on Card:
Billing Address (if different):
Billing Phone (if different):

I agree with the terms and conditions regarding the Perfector Loaner. I allow Arasys Perfector LLC to charge my credit card the refundable amount of $1280.00 prior to receiving an Perfector loaner. If the Perfector machine is concluded to be fully functional and no fault is found by a Corporate Technician, then I forfeit my $1280.00 deposit, in addition to being charged $380.00 for services and shipping (Erroneous Return Penalty). There will be no charge if my machine has a fault and the fault has occured within the first year of full warranty.. I agree that I am fully responsible for shipping (including fees) if my warranty (1 year) is no longer in effect. I understand that my credit card will be charged $500.00 per day if I fail to comply with the time restraints in sending my faulty Perfector system to the Honolulu Corporate Headquarters for repair or for not returning my Perfector loaner within two working days after the receipt of my repaired Perfector as agreed. Yes No

Shipping Instructions Please ship to "Arasys Perfector Inc, Corporate Headquarters, 7773 Waikapu Loop, Honolulu, HI 96825"
PERFECTOR Fault Diagnosis Checklist:
Does the system flash an F 11, F 12, F 13, F 22, F 23 code? (Detector problem) Did you follow troubleshooting procedure? Turn the system off and unplug it. Check if the voltage at the back is set at 110 for the USA. 3. Plug the system into a voltage regulator. If necessary plug the system in a different room that has a totally different electrical supply. Turn the system on.	Yes No
Does the system flash an F 16, F17, F 21, F 26 or F27 code? Did you follow the troubleshooting procedure? Turn the system off and unplug it. Check if the voltage at the back is set at 110 for the USA. 3. Plug the system into a voltage regulator. If necessary plug the system in a different room that has a totally different electrical supply. Turn the system on.	Yes No
Does the system flash an F 14, F15, F 24 or F 25 code? Did you follow the troubleshooting procedure? Turn the system off and unplug it. Check if the voltage at the back is set at 110 for the USA. Plug the system into a voltage regulator. If necessary plug the system in a different room that has a totally different electrical supply. Turn the system on.	Yes No
Does the system flash an F10 or F20 number? (Valid Operational Code) Did you follow troubleshooting procedure? Turn the system off and unplug it. Check if the voltage at the back is set at 110 for the USA. Plug the system into a voltage regulator. If necessary plug the system in a different room that has a totally different electrical supply. Turn the system on.	Yes No
Is the voltage on the rear of the Perfector set at 110V?	Yes No
Does the unit power up?	Yes No
Can you select various programs?	Yes No
Do the decimal points flash?	Yes No
Does the audio tone sound when checking for conductivity?	Yes No
Is the exclamation mark (!) illuminated ?	Yes No
Does the unit operate normal when the probes touch together?	Yes No
Does the unit work if you try plug it in a different room?	Yes No
Did you check the fuses ar the back of the system under the power supply?	Yes No
If necessary did you replace the fuses?	Yes No
Does the unit function if you try using a separate set of leads?	Yes No
Is the system connected to a power surge protector?	Yes No
Is the power surge protector “on”?	Yes No
Is the system connected to a voltage regulator tower plus surge protector?	Yes No
Does your surge protector cost under $160?	Yes No
Description of Fault Experience: